Our objective at Sharelink is to provide high standard investment services and to serve our clients’ interests in the best way possible. However, we understand that there may be cases where our clients may not be entirely satisfied with the service they’ve received. In such cases, every effort is made to resolve any outstanding issues in a fair and speedy way, in adherence at all times with the legislation.

Complaints Submission Procedure

Your complaint can be submitted to Sharelink’s Complaints’ Handling Officer in the following ways:

  1. In writing, by completing and sending in the Complaint Form

  2. By telephone at +357 22 554200

  3. By e-mail at complaints@sharelink.com.cy

For more information on our complaints submission procedure please download the relevant documents below: